Here are some common errors that occur in QuickBooks Desktop Premier along with their solutions:
1. QuickBooks Error Code 6000 Series (e.g., 6000, -83, 6000, -77)
Problem: These errors often occur when trying to open a company file. The 6000 series is usually linked to problems with file access, like network or permissions issues.
Solutions:
- Verify File Permissions: Make sure the folder where your company file is stored has the correct permissions.
- Check for Hosting: Ensure that only the server is hosting the company file.
- Rename the .ND and .TLG Files: These are log files that QuickBooks uses to access company files over a network.
- Open the folder containing the QuickBooks company file.
- Rename the files with extensions .ND and .TLG (e.g.,
companyname.qbw.ndtocompanyname.qbw.nd.old). - Reopen QuickBooks and try accessing the company file.
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2. QuickBooks Error H202
Problem: This error occurs when QuickBooks is unable to establish a connection to the server. It’s generally seen in multi-user mode.
Solutions:
- Ping the Server: From the workstation, open the command prompt and ping the server by typing
ping [server-name]to check if there’s a connection issue. - QuickBooks Database Server Manager: Open the Database Server Manager and rescan the folder where the company file is stored.
- Firewall Settings: Check firewall settings and make sure ports 8019, 56728, and others used by QuickBooks are open.
3. QuickBooks Error 3371: Could Not Initialize License Properties
Problem: This error occurs when QuickBooks is unable to load the license data. It usually results from missing or damaged files.
Solutions:
- Delete ECML File:
- Navigate to
C:\ProgramData\Intuit\Entitlement Client\v8(or the corresponding version). - Locate and delete the
EntitlementDataStore.ecmlfile. - Restart QuickBooks and re-register the product.
- Navigate to
- Update Windows: Ensure that the latest Windows updates are installed.
4. QuickBooks Error 6147, 0
Problem: This error occurs when the company file is corrupted or the file path exceeds the limit allowed by QuickBooks.
Solutions:
- Restore a Backup: Try restoring a backup of the company file that is not corrupted.
- Shorten File Path: Ensure that the file path is not too long (under 210 characters).
5. QuickBooks Error 6189, 816
Problem: This error occurs when trying to access the company file. It often indicates that the file is in use by another process.
Solutions:
- Restart Server and Workstations: Restart the server and all workstations that are using QuickBooks.
- Check Multi-User Mode: Ensure that all workstations are set to multi-user mode.
- Use QuickBooks File Doctor: Run the QuickBooks File Doctor to detect and resolve any issues with the company file.
6. QuickBooks Error 15240
Problem: This error occurs when there’s an issue with updating QuickBooks or payroll. It’s typically due to incorrect time/date settings, security settings, or firewall issues.
Solutions:
- Correct System Date and Time: Make sure the system date and time are accurate.
- Run as Administrator: Right-click the QuickBooks icon and select "Run as Administrator".
- Check Internet Explorer Settings: Ensure that Internet Explorer’s SSL settings are enabled (Tools > Internet Options > Advanced > Check SSL 2.0 & 3.0).
7. QuickBooks Unrecoverable Error
Problem: This error can occur while opening QuickBooks or a company file. It typically indicates data damage or issues with the QuickBooks installation.
Solutions:
- Open a Sample File: Try opening a sample company file to see if QuickBooks itself is the issue or the specific company file.
- Update QuickBooks: Ensure that you’re using the latest release of QuickBooks.
- Rebuild Data: Use the Rebuild Data tool within QuickBooks (File > Utilities > Rebuild Data).
8. QuickBooks Error 6123, 0
Problem: This error may occur when trying to open a company file, restore a backup, or open a company file in multi-user mode.
Solutions:
- Restart System: Restart your system and try accessing the company file again.
- Rename .ND and .TLG files: As in the 6000-series error, renaming these files often resolves the problem.
- Use QuickBooks File Doctor: If renaming files doesn’t work, run the File Doctor tool.
9. QuickBooks Error 80029c4a
Problem: This error often occurs after installing a QuickBooks update and is typically due to a damaged or corrupted QuickBooks file or missing DLL files.
Solutions:
- Run QuickBooks Repair: Go to Control Panel > Programs > QuickBooks > Uninstall/Change and choose the "Repair" option.
- Reinstall QuickBooks: If the repair doesn’t work, perform a clean reinstall of QuickBooks Desktop.
10. QuickBooks Error PS077
Problem: This error occurs when there’s an issue with payroll updates.
Solutions:
- Update QuickBooks: Ensure you are using the latest version of QuickBooks.
- Verify Payroll Subscription: Make sure your payroll subscription is active.
- Check Disk Space: Ensure that there’s enough disk space on your system.
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General Steps for Resolving QuickBooks Errors
- Run QuickBooks as Administrator: This can solve many permission-related issues.
- Update QuickBooks: Ensure your software is up-to-date.
- Repair QuickBooks Installation: Sometimes, repairing the installation can fix corrupted files.
- Use QuickBooks Tools Hub: The Tools Hub includes utilities like the QuickBooks File Doctor and can resolve many common issues.
Let me know if you need help with any specific error in more detail!
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